AI policies

“Sacks of Horseshit” or “Knowledgeable Teaching Assistants”? Exploring Perceptions of Generative AI Tools among University Students and Educators

“Sacks of Horseshit” or “Knowledgeable Teaching Assistants”? Exploring Perceptions of Generative AI Tools among University Students and Educators

Written by: Dennis Nguyen, Karin van Es & Rianne van Lambalgen.

Abstract: Exploring generative AI (GenAI) perspectives and uses among students and educators is essential for informed decision-making in higher education. Insights foster a nuanced understanding of perceptions, attitudes, and opinions shaped by specific AI imaginaries. This paper presents a case study from Utrecht University, Netherlands, using a multi-method approach to examine stakeholders’ views on GenAI. An analysis of initial policy decisions and a university-wide survey (N=1,981) highlight key issues: the widespread use of GenAI tools, the limitations of “fear-mongering” about AI, the structural challenges of contemporary educational systems (especially workload), and the need for clearer guidelines to reduce confusion. The findings contribute in two ways. First, they emphasize the importance of empirical research into stakeholder practices to counter AI hype and inform realistic policy. Second, they provide actionable recommendations to address the social, technological, and structural challenges GenAI poses, fostering informed and inclusive policymaking at universities. We identify here the fallacy of perceived AI effects as an important factor leading to one-dimensional AI governance approaches.

Keywords: GenAI, Higher Education, AI Policies, Sociotechnical Imaginaries